Booking FAQs

 

If I book a place at Fundraising Convention, but later find out I am unable to attend, can someone take my place?

Yes.

The value of your booking will be transferred to the person taking your place. Please note that any resulting changes in the due delegate fee will have to be settled prior to the event. For example if you are a member of the IoF and therefore receive an IoF member discount but the person who is attending in your place is not, then the difference will have to be paid prior to Friday 3 July 2020. The request to make changes to your booking should be made in writing. Please email IoFconvention@institute-of-fundraising.org.uk

 

If I book a place to attend Fundraising Convention on, for example, the Monday and Tuesday is it possible for me to change my booking so I can attend, for example the Monday and Wednesday?

Yes.

It is possible to change the days you attend Convention as long as there is still availability on the alternative days. The request to make changes to your booking should be made in writing by email to IoFconvention@institute-of-fundraising.org.uk by midday on Friday 3 July.

 

If I book a place at Fundraising Convention for two or three days but cannot attend one or two of the days, can someone else take my place on the days I can't attend without changing my booking?

No.

The amount that you should be credited for only attending one or two day(s) would be transferred to the other person's booking and they would have to pay the difference before midday on Friday 3 July.

 

If I book a place at Fundraising Convention but can only attend the morning, can I give my badge to a colleague so they can attend the afternoon sessions?

No.

For security as well as health and safety reasons it is prohibited for delegates to share badges.

 

I am not an Individual Member of the IoF but my organisation is; do I qualify for a discount?

No, not for individual tickets.

Organisational Members of the Insitute of Fundraising can take advantage of large discounts on group 'bundle' bookings, but for individual tickets, only Individual Members will recieve a discounted rate.

 

I am not an Individual Member of the IoF but would like to become one; could I then qualify for a discount?

To benefit from the member discount, you will need to have applied for Individual Membership and had your application confirmed at least five working days before booking. Information on how to become a member can be found here - https://www.institute-of-fundraising.org.uk/membership/individual-membership/

 

How late can I book?

Bookings can be made up until 2pm on Friday 3 July, or until places sell out, whichever is sooner. Please note that a 'last minute' booking rate is charged for tickets booked after 20 June, so we would advise you to book your place as early as possible to get the best value rate available.

 

What is the cancellation policy for individual bookings?

In line with the terms and conditions for all IoF training and events, no refunds or credits will be made for cancellations received after 5 June 2020. All cancellations must be received in writing by email to IoFconvention@institute-of-fundraising.org.uk 

 

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